Senior Account Executive
The Ritz-Carlton, Phoenix
James is a passionate advocate for The Ritz-Carlton brand and is honored
to ignite this passion in others as he shares his unique insights on the
company’s culture and philosophies and how they are activated everyday
around the world.
Originally from Fort Collins, Colorado, James has just over 30 years of
service combined with the company. After his initial hire in 1982, his
foray into the realm of hotel sales began in 1990 with Marriott
International where he spent time in Colorado, Utah and Arizona. His
portfolio of Marriott hotels ranged from suburban and downtown hotels to
full service resorts.
James joined The Ritz-Carlton LLC in 2001 and brings his sales skills and
expertise into the luxury segment focusing on key high profile VIP
clientele. James was recognized by the NBA Trainers Association as sales
leader of the year in 2007 and in 2010, was awarded sales leader of the
year by the NFL Travel Directors. The Ritz-Carlton has awarded James Five
Star Leader of the Quarter in 2009 and 2010.
As an industry veteran, James is a hospitality specialist in Phoenix. He
is actively involved in Meeting Professionals International and other
industry organizations. He is highly sought after to lend his speaking
talents to emcee events and as a panel discussion expert.
James enjoys addressing college students who are aspiring hospitality
professionals. “When you see that burning excitement come over one of
their faces, then you know you have a future Ritz-Carlton superstar in
front of you”. His recruitment efforts have often been commended and he
takes great pride in teaching and mentoring others into senior leadership
positions around the globe.